Help Desk

Can I return my item for a refund?

Book Return Policy: To be eligible for a refund, the item must be received in our warehouse within 30 days from the ship date or course start date, whichever allows more time.

Apparel* & Merchandise Return Policy: To be eligible for an apparel refund, the item must be unwashed, unworn, unaltered, and received within 30 days from the ship date. *This return policy only applies to items owned and shipped by

Please Note: Return policies do not apply to items noted as Non-Returnable in the checkout process or items owned by, shipped from, or purchased within individual college or university stores.

For any return, you will need a Return Merchandise Authorization number which is automatically generated when you complete a return and print your return label via your My Account.